Here at Aspen Exteriors®, Inc. we take special care in making your home exterior project run as smoothly as possible. Much of our business comes from word of mouth; therefore, a satisfied customer often leads to future business. We feel that it is important for an organization, such as the Better Business Bureau, to hear from our customers so that we can continue to improve our products and services. We are proud to inform you that Aspen Exteriors®, Inc. is a member of the Better Business Bureau and we encourage all of our customers to write a short letter expressing their feelings about our company. You can find a sample of our recommendation letters below and references are always available upon request.
First, I want to commend your crew for an excellent job. They were hard working, worked at a rapid pace all day long, noticed problems in the roof that needed work, and did a great job of picking up all the shingle debris. Excellent!!
It was a pleasure to work with Aspen. We could not have had a better experience.
John and Deb R.
Aspen far exceeded my expectations in every way. Dan let me know my roof and gutters were damaged and explained the insurance process for me. After being skeptical of what would be paid for, the adjuster confirmed that the damage to everything was warranted. I originally only had Dan replace the roof, he upgraded me to a 30 year shingle. We put off the roof until spring. They called and did everything as they said. However a few days before a branch fell and damaged my gutters. Dan stopped by and took photos, and added that section of gutters to the total job. The job was priced at what insurance said and the roof and gutters look awesome, big improvement. My son is now working with Dan. Great crew and work.
Outstanding service and workmanship
On 9/5/12 we had a hail storm and it did a lot of damage to the shingles on the house and garage, along with a few other things. My insurance adjuster came out along with a Bob Beauto of Aspen Exteriors. They came up with a replacement of shingles on the house and garage. The crew from Aspen Exteriors came and did the work in a very short period of time. They did a wonderful job of shingling both the house and garage, they also did a very good job of cleaning up. We would highly recommend Aspen Exteriors for any storm damage.
Lloyd and Marian Thornton – Castalia, IA
We want to thank Aspen for sending such a nice crew of hard-working young men. They were very friendly and professional.
I am a current customer of Aspen Exteriors and I would like to express my gratitude in the services provided to me. Recently, we went through the troubling experience of having hail damage to my home. I met with an Aspen Exteriors representative, Bruce Conde. Mr. Conde took the time to show me the hail damage, explain the insurance recovery process and assist me in getting a replacement roof approved with my homeowner’s insurance. I am especially grateful that Mr. Conde met with the insurance adjuster personally and provided him with the information needed in order to file the claim. In my research of Aspen Exterior’s credibility, I did find that they do have an A+ rating with the Better Business Bureau. I find this to be a true and accurate report. I look forward to have a new roof and am eager in taking the next step in getting it replaced. Many thanks for providing a “worry free” service to a homeowner.
Virginia Vik – Isanti, MN
The Sherburne County Inspector was here today and he was VERY impressed with the job everyone did. He also loved the color. Thanks again for a job well done.
Bill and Peg Van Donsel
I was really impressed because I am new to the area and I had no idea who to call so when the adjuster told us about the First Choice Program, I was relieved. Aspen did a great job.
Tiffany W. – Rush City, MN
Obtained a compliment and wanted to share it with everyone:
While speaking with Ms. Herr she stated, “Aspen Exteriors and the crew were very congenial and fast with the work. She was very impressed and thankful that a program like this was available for her.”
Christine Smith – First Choice Customer Service Representative
Very precise work and professional attitude
The crew did a good job of finishing the job on time. If you are looking for a roofer, then I highly recommend Aspen Exteriors.
Nicholas and Amy Fuhry
Everything worked out perfect – the house looks wonderful. I would highly recommend Aspen to my friends!!
The advance calling is a good way of communicating.
Ron and Joyce Longerbeam
Extremely courteous, super nice guys and very informative. Cleaned my property to the point I couldn’t even tell they had been here. They were great!
Eric and Jennifer Perez
Want to say thank you for a wonderful job, quality work, and excellent clean up. I would use Aspen again and recommend them to anyone. Thanks again.
The crew worked long hours and efficiently and professionally finished the siding on my home. I appreciated their dedication to getting it done so quickly. They were here until dark each night. Great job!
Crew was very good! Roof looks fantastic!
Kept me updated and were very courteous.
I wish to thank Aspen for all of the fantastic work that has been done on our home! Everyone was a pleasure to work with and made the repairs easy to deal with! Thanks again!
Aspen did such a wonderful job! They made this so easy for me to get a new roof! I really appreciate Chad, and the crew- both did a wonderful job!!
August 20, 2012
On behalf of the Hunters Wood Townhome Association in Apple Valley, MN, I would like to thank you for the superb roofing job Aspen Exteriors recently completed there. I have had very good feedback from residents and board members. Those individuals have said that the finished product looks terrific. They also commented on the expediency with which your crews worked. In fact, one of the board members asked for contact information for Bruce Stafford, the salesman for the project, because he has a friend on the board of directors of a different association that is looking for new roofs.
Personally, I appreciated Bruce’s availability for the small handful of corrections that were phoned in by owners, such as heat tape that needed to be adjusted back after the roofs were done. Whatever the issue was, Bruce was quick to get a crew member to address it.
Thank you again on behalf of Hunters Wood Townhome Association!
Sincerely, Matt O’Brien, Property Manager
I had a leak that 3 people could not fix, so I contacted Aspen Exteriors. They showed up on time for the estimate, gave me a fair price, a good warranty, and were able to fix the leak!!!! I would recommend this company to anyone.
Marcus Sibley – Columbus, OH
Aspen Exteriors installed a new roof on my home this past winter. They worked with my insurance company to make sure I got the best roof possible. They were courteous, efficient, and did a good clean up. The roof looks great.
Sophie Danek – Houston, TX
The roofers were at my house first thing in the morning and were done by early afternoon. My roof looks great and there was no trash on the ground afterwards.
Brian Schneck – Council Bluffs, IA
Aspen helped me through the whole process of showing me the hail damage on my roof to helping me get money from my insurance company. I have already recommended them to others in my family.
Lillie Brunk – Cedar Falls, IA
I had my roof replaced by Aspen Exteriors after my neighbor had theirs replaced by Aspen. It was pretty simple. They contacted me to schedule the appointment and arrived on time. Trevor, the sales manager, explained the whole process and was very helpful answering all my questions. I was very surprised at how efficient they were. I will recommend them to my neighbors.
Camille Knutsen – Yankton, SD
I met with Bob. He said that my insurance company would probably approve my roof for replacement based on the damage he found on my roof and siding. He met with the adjuster and my house was approved for the roof AND siding to be replaced. Bob asked me to pick a color from a group of choices and told me that the company would install a designer shingle at no charge because they stopped using the regular shingle for different reasons. The material arrived about two weeks later and the guys came out and replaced the roof. I was very impressed at how simple everything was. I did not even have to take off work.
Mark Wedel – Sioux Falls, SD
It was a pleasure to have roofers that were polite cleaned up the job site. We would recommend them and Aspen to anyone in need of roofing. It has been great doing business with you again!
Gwen Maney – LaCrosse, WI
Aspen Exteriors did a wonderful job of installing a new roof on our home recently. All the workers on site were professional and friendly. Our neighbor was having a new roof installed by a different roofing company at the same time as ours was being installed. Our roof was completed several days before our neighbors’ roof! I was expecting some type of problem or situation to arise, as this tends to happen with most home repairs, but the people with Aspen did the entire job quickly, cleanly and expertly. I could not have been more impressed!
Dan Heslin – Dallas, TX
Excellent roofing service! Very professional staff and crews! I would recommend Aspen to everyone!
Ricky Ugarte – Edina, MN
We just had our whole roof redone by these guys and they did an incredible job. They were very professional, and got the job done super quick and with great quality. Thanks again!
Tammie Routh – Crystal, MN
I just wanted write a review thanking Sarah, Josh, Fernando and everyone else involved in our project and who assisted us in our repairs. It was a job very well done. The Sherburne County Inspector was here today and he was VERY impressed with the job everyone did. He also loved the color. Thanks again Aspen for a job well done.
Bill & Peg Van Donsel
To: Aspen Exteriors Management…We are currently having your company repair the exterior siding, etc. of our home and wanted to share our thoughts on the progress so far. Tom Haugen is our sales representative and we feel he has done a tremendous job organizing this project for us. We appreciate Tom and the team members consisting of Jeremy, Jennifer, Jeff, Cody and Miguel for their professionalism and experience resulting in great quality work. We will be recommending your company to our friends and families. HAPPY NEW YEAR!!!!
Susan Windey and Joe Murad
To Whom It May Concern:
I wanted to enclose a quick note with my final payment to let you know how pleased I was with my experience in dealing with Aspen Exteriors. Every aspect of service received from your employees was pleasant, hassle free and professional. The work completed included: siding, roofing, window, downspouts, fascia, wraps, screens and shutter replacement. It was a large project and throughout, I had no complaints.
I’d specifically like to mention the service I received from Mike, my initial sales representative, Sarah, my internal contact who helped me navigate the confusion related to insurance, Steve who coordinated and communicated with me on all aspects of project timelines and who kept me informed as to progress and when to expect the subcontractors, and another Mike whose last name I can’t recall, who came to my house on a Sunday to look at a dryer pipe. I was under the impression that an error had been made by his siding team when replacing the siding resulting in an interior pipe missing from my dryer. This turned out not to be the case, the error was mine but Mike offered to fix the problem for me anyway and obtained the material and refused to allow me to pay him for his time. This is an example of employees that go above and beyond to service the customer. I was impressed by everyone involved.
Thank you again for the fine job every one did on completing the exterior work on my house. I love it, it looks beautiful! I can’t say enough about the great service I received and I will not hesitate to recommend your company at any point, at any time.
This letter of recommendation comes after the fine service you provided when we had our roof replaced on September 16. We were extremely pleased in dealing with you and your company in many ways:
We highly recommend Aspen Exteriors®, Inc.
Thank you for a job well done.
Carl and Nancy Larson – Coon Rapids, Minnesota
This may be informal, but we want to go on record with positive feedback for Aspen Exteriors. Their customer service was superb, and the work was professionally and expertly done. The work was on schedule and completed as promised, and the price was great. I would encourage others to use Aspen and in fact have already recommended them to a friend, who also used them.
Susan Jaux – Princeton, Minnesota
In the middle of July, Aspen Exteriors was hired to re-roof my house, put on new siding, paint the fascia, and put new screens on my three-season porch. The crew came at 7:45 AM and started removing the old shingles. They did a very neat job and were also very polite. By 8:15 PM all the old shingles were off and the new shingles put back on and everything cleaned up. They provided the same professionalism and efficiency with the siding, painting and new screens. I recommend Aspen Exteriors to everyone I talk to.
Vickie Mealey – St.Paul, Minnesota
This is the first time I have written a letter for or against any company or service. I recently had the misfortune of needing my roof replaced due to hail damage. I contacted two companies to check the roof; the other company will not be mentioned The company I will mention is Aspen Exteriors®, Inc. The sales person who came to my home was well informed. He took me through the whole process of what would happen. He measured my roof, showed me the damaged areas and explained in detail what would be done. I was truly amazed by the whole effectiveness and efficiency of the process. All the work and scheduling were both perfect. The crew on the job was very neat and kept the job site clean. They were always pleasant and answered all my questions in full detail. I am thoroughly impressed by Aspen Exteriors. Thank you for your time.
Don R. Leary Sr. – St.Paul Park, Minnesota
We’re very pleased with our new roof. The job was done in a timely manner and the crew did a great job on cleaning up the job site.
Susan Merwin – Champlin, Minnesota
I just had by roof shingled by Aspen Exteriors of Anoka, Mn. and I am very satisfied with the work. I would recommend them to anyone. They were there the day they said they would be and my roof was completed in only one day as promised.
Mrs. Carolyn Wickfield – Mora, Minnesota
I am writing in regards to the roofing job we had done by Aspen Exteriors®, Inc. We are very pleased with their work. They were very considerate and fast at getting the job done. They left the yard nice and clean, leaving us very little to clean up. We highly recommend this company for a job well done.
Lillian Carda – Mora, Minnesota
Aspen Exteriors did a great job from start to finish. When they completed our project we then hired them to re-roof my mother’s house, who is 89 years old. From the sales rep, to the laborers, they were very thoughtful, kind, and a pleasure to work with. Both projects turned out beautiful. I would recommend them to anyone.
Donna L. VanVought – Kimball, Minnesota
This letter is written in regards to Aspen Exteriors®, Inc. We are homeowners who are in the process of building an addition on our house. Brian McNallan, (the homeowner), is doing the majority of the work. However, when it came to roofing, he didn’t want to tackle that. We contacted Aspen as we had heard of their excellent reputation. They certainly lived up to it! Aspen laborers arrived on site promptly and began working immediately. They worked quickly and neatly. We didn’t have a dumpster available, so Aspen took the initiative to place the debris under an anchored tarp. This kept the debris in place and kept the construction site clean. Aspen completed the job in just one day. The owner of the company visited the site and asked if we had any questions. He was professional and courteous. We wanted to tip him, but he refused, stating that it was a pleasure to serve us. We would highly recommend Aspen Exteriors®, Inc. to family and friends. We would gladly use them again. Aspen exceeded our expectations, and we’re very satisfied with the results. Our roof looks beautiful, and even though we’ve only had it for a day, we’ve already had quite a few compliments on it. We are very pleased with the service we received from Aspen Exteriors®, Inc.
Brian and Carla McNallan, Coon Rapids, Minnesota
Thanks to Aspen and its staff for a job well done on our new dome roof. I know the dome was a challenge, but it looks great.
Bob Duncan – Princeton, Minnesota
Thanks again, Andy. The job looks great. I’ll give your card and recommend you to others in the future.
Dick Barnes – Rosemount, Minnesota
With pleasure I respond: Your sales rep. worked closely with my insurance company. They were very efficient and quick. The crew did a beautiful job on the re-roofing and replacing the vinyl siding on our house.
Joy Bartlett – Worthington, Ohio
I was very pleased with the job Aspen Exteriors did on my house. They were very professional and completed the job faster than I expected. I had one minor repair at the completion of the project and Aspen came out immediately and made it right.
Steve Bracken – St. Paul Park, Minnesota
The roof on our house experienced damage in Sept. 2005 due to a hail storm and two tornadoes in the area. Our insurance company inspected our roof after the storm and stated that our roof was not damaged. Two months later, the roof on our house began leaking in the upstairs. I contacted Aspen Exteriors and made an appointment for them to come out and inspect our roof. Within two days of my initial call, they inspected my roof and determined that there was hail damage. Within five days of informing our insurance company that Aspen Exteriors inspected our roof and stated that there was hail damage, they agreed to replace the roof.
It felt great that Aspen Exteriors, an expert in roofing, represented us the homeowner. Joe handled everything from beginning to the end. The crew that installed the roof was polite and very busy. They cleaned the area throughout and at the end of each day. (The complete project took less than two days). The shrubs around the house were unharmed as well as the landscaping. Excellent job.
Mike Emmerson – Anoka, Minnesota
I want to write this letter in recommendation and appreciation of the work that has been done at Center Cross Community Church by Aspen. I would like to commend the workmanship and professionalism of the representatives that I have had contact with. Bob Johnson, Conner, and Sean have been very professional in all their dealings with the church. The work on our roof, which is fairly large, was completed in just one day.
I was speaking with the city building inspector over coffee and just mentioned how pleased I was with the work that Aspen had done. He told me that he was also impressed and complimented the work that had been done.
I would enthusiastically recommend Aspen to anyone who needs to have exterior work done on their home or business.
Pastor Mike Mead