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How to Determine if a Contractor Is Reputable or Not

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A good reputation is a critical factor when hiring a contractor. The contractor’s reputation significantly affects your project’s outcome. It is essential to know whether a contractor will deliver quality work and will be available to resolve any issues which may arise after project completion.

In this post, we’ll discuss a few ways to ensure whether a contractor has the skills to do high-quality work and also what to look for to make sure they are reputable and honest. Well-known contractors like Aspen Exteriors, serving customers in Twin Cities, MN, are a safe bet when searching for a contractor.

So, here are the five factors you need to look for:

Licenses and Certifications

Licensing and certifications are a contractor’s way of demonstrating that they are qualified to work on your project. For example, some contractors may be certified by the National Association of Home Builders (NAHB). They will have an NAHB logo on their website or business card for this certification. The contractor might also carry other relevant certifications, such as GAF roofing certification, etc.

Past Reviews (Especially Online)

It is very easy to check someone’s reputation using social media channels. Platforms such as Facebook and Yelp are very good for seeing what people think of the contractor. Businesses with many positive reviews – specifically with 4 stars out of 5 and above – can be considered reputable.

References From Past Clients

Talking to past clients is an effective way to determine whether a contractor will be suitable for your project or not. Meet with at least a few past clients to get explicit references on the contractor’s reputation and performance. Speak with them about the contractor’s communication habits, ability to finish jobs promptly, quality of work, level of satisfaction with the contractor’s services, and the type of support they provided after completing the project.

If a contractor is reputable, then there will be many references from happy customers. If the contractor declines to provide you with references, you immediately know something is fishy.

Check Completed Projects

The projects completed by a contractor are an excellent way to determine whether they are reputable or not. Reviewing projects similar to yours will give you an idea of what outcome you can expect.

Feedback from the Better Business Bureau

The contractor’s reputation at the Better Business Bureau is also an essential factor. The contractor should have an A+ rating with no unresolved complaints or investigations. This ensures that they are reliable and trustworthy for your project. Check if there is an unresolved complaint on their BBB page.

A reputable contractor will be upfront and honest about any potential problems in their work. If you have an issue, they would be willing to fix it without arguing with you or demanding more money than initially agreed upon.

If you are looking for a reputable contractor to perform storm damage repair or roofing work, contact Aspen Exteriors, serving customers in Twin Cities, MN, and in several other cities across the USA.

Get a free estimate.